RETURN POLICY
All products on https://store.channeltek.com including Televisions, Headphones, Speakers, Cameras, Drones, Lenses, Flashes, Filters, Microphones,Video Glasses, Remote Controllers, Musical Instruments, Audio & Entertainment Equipment, Spare Parts & Components, Portable Players, Other Accessories;
A change of mind is not applicable for returns and refunds.
If the item received is damaged, defective, incorrect, or incomplete, a refund will be issued based on ChannelTek’s assessment only.
WARRANTY
All items are covered under ONE YEAR WARRANTY for any manufacturing defect. Power supplies are not covered under warranty. Any power fluctuation fault voids the warranty; any unauthorized opening of the product voids the warranty. If any part is required to be sent abroad for service, the courier and customs expenses shall be borne by the buyer.
PRIVACY POLICY
Key aspects of ChannelTek.com’s privacy policy:
- Data Collection:
ChannelTek collects personal information like name, contact details, payment information, and browsing activity.
- Purpose of Use:
This data is used for order processing, providing customer support, improving the platform, and personalized recommendations.
- Data Sharing:
ChannelTek may share user data with affiliates, service providers (like payment processors), and potentially with third parties in the event of a business transfer.
- Data Security:
ChannelTek emphasizes the importance of secure data handling and takes measures to protect user information from unauthorized access and misuse.
- Cookies:
The website uses cookies to enhance user experience and track browsing behavior.
- Age Restriction:
ChannelTek does not sell to minors and does not knowingly collect data from them. If a minor uses the platform with parental consent, the parent is responsible for the minor’s data and actions
TERMS & CONDITIONS :
- Terms and Conditions:
ChannelTek.com’s privacy policy is linked to their Terms and Conditions, which users must agree to when using the platform.
Specific points of interest:
- Third-party sharing:
https://store.ChannelTek.com may share data with third-party service providers for purposes like payment processing or marketing. They ensure these third parties adhere to similar security standards.
- International Transfers:
ChannelTek may transfer user data outside of Pakistan for various purposes outlined in the privacy policy.
- Account Security:
Users are responsible for maintaining the confidentiality of their account information and notifying ChannelTek of any potential security breaches.
- Data Retention:
ChannelTek retains personal data only as long as it’s necessary for the purposes outlined in the privacy policy.